ENTRANCE POLICY
We operate a door policy that ensures maximum safety for our guests and staff. Entrance to Nikki Beach is subject to management’s discretion and we reserve the right to refuse entry to guests with or without a reservation.
We strongly recommend making a reservation in advance. However, entrance is not guaranteed with or without a reservation.
For security and ID purposes, entry cannot be granted to any person with a covered face, the face must be visible.
Beach Club access is reserved for guests aged 16 and above. However, resort guests are welcome to enjoy the resort pool and beach with their children, provided they are accompanied by a guardian. Our Kids Club is also available daily from 9AM – 5PM. No reservation needed, and walk-ins are always welcome!
Nikki Beach’s restaurant operates with multiple seatings and there might be a time limit on your table.
Certain special events may have a specific door policy.
Nikki Beach does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status, in any of its activities or operations.
DRESS CODE & APPEARANCE
Dress code: Beach chic resort wear. During special events, alternative dress codes may apply.
- We reserve the right to deny entry to guests who are inappropriately dressed. The following are not allowed:
- Paraphernalia and props related to hen or stag parties (bachelorette or bachelor parties) is not permitted. Any uniform or matching outfits (including but not limited to matching swimwear or all in one color and one in a different color) are not permitted.
- Clothing or tattoos that features offensive language, images or slogans
- Hoods
- Sports attire or athletic wear
- Offensive prints
- Glitters, body paint or staining lotions
- Guests not dressed in swimwear will not be allowed in the pool
- Topless sunbathing is not allowed
- When in the dining and bar area, shoes, cover ups and shirts with sleeves for men are mandatory (no dining in swimwear).
AGE POLICY
To maintain the sophisticated ambiance of our Beach Club, access is reserved for guests aged 16 and above. However, resort guests are welcome to enjoy the Nikki Beach Restaurant, resort pool, and beach with their children, provided they are accompanied by a guardian.
Our Kids Club is also available daily from 9AM – 5PM. No reservation needed, and walk-ins are always welcome.
All guests must carry a valid and government issued ID when entering the venue. You may be asked to present the ID by a Nikki Beach employee, management or a member of security staff at any time when inside the venue. Refusal to present an ID may result in refused entry or removal from the venue.
BEACH CLUB ACCESS & RESERVATIONS
For all hotel guests, the use of the daybeds on the beach and access to the Beach Club pool is complimentary. Food, beverages, and shisha service are available within the Beach Club. Beach Club daybeds require a minimum spend for all guests. For further information or booking please contact us on beachclub.kohsamui@nikkibeach.com
Access to the Beach Club is reserved for guests aged 16 and above.
PET POLICY
We welcome small and medium size well-behaved dogs in the restaurant, bar, and beach areas only. Dogs are not permitted in the pool area. Pets must be on a leash, remain close to your seat and clear of the walkway for guests and servers.
If a pet looks distressed, Nikki Beach’s staff and management reserves the right to ask the guest to leave the venue and remove the pet from the situation.
Pets may not be fed from restaurant dishes.
Service animals are allowed on property, provided the relevant certificate is provided to staff upon entrance.
OTHER
Outside food and beverages are not permitted in the venue.
Security reserves the right to check all bags before and after entering the beach club.
If requested, original identification needs to be presented to the staff/management/security.
Management bears no responsibility for the loss of any personal items. Valet and parking are not responsible for items left in cars or damage to cars while in the parking lot.
Outside décor is not permitted in the venue without prior written approval from a Nikki Beach staff member.
No personal speakers or loud phone music will be permitted.
Anyone caught with illegal drugs or substances will be immediately asked to leave the venue.
No weapons are allowed on property or objects that may cause harm to others.
Any inappropriate behavior towards Nikki Beach’s staff or any other guest will not be tolerated.
PHOTOS / VIDEOS
We may capture video footage and photographs for promotional, security, and operational purposes. These recordings and images may be used on our website, social media, and other marketing materials. In order to protect guests’ privacy, staff may prohibit guests’ photography and filming, or ask for a photo to be deleted. Refusal to do so may result in removal from the venue.
Professional cameras are not allowed on the property.
REFUND/CANCELLATION POLICY
For the restaurant, in case of cancellation, a written notice must be issued with at least 24 hours notice prior to the reservation. Please note that in the event of a “no show” or a late cancellation (under the 24 hour cancellation period), a fee per person might be charged.
For the pool and beach, in case of cancellation, a written notice must be issued with at least 48 hours notice prior to the reservation. Please note that in the event of a “no show” or a late cancellation (within the 48 hour cancellation period), the whole amount of the bed package can be charged.
Please email us at beachclub.kohsamui@nikkibeach.com with any questions about our door policy.
